Is there way to identify which region/location STUN server used by WebRTC phone? Will STUN server location changeable to connect other region/location in Genesys Pure Cloud?

Hi Karthi

If I recall, for STUN services, other than FedRAMP the same CIDRs are used but the client from memory will also try the Google STUN services.  Whichever STUN provider responds first - that's the information that will be used to gather the candidates.

Is there way to identify which region/location STUN server used by WebRTC phone? Will STUN server location changeable to connect other region/location in Genesys Pure Cloud?

Thanks for jumping in here, Vaun, to help out Karthi! That's some great community spirit! 

Hi Karthi

If I recall, for STUN services, other than FedRAMP the same CIDRs are used but the client from memory will also try the Google STUN services.  Whichever STUN provider responds first - that's the information that will be used to gather the candidates.

Is there way to identify which region/location STUN server used by WebRTC phone? Will STUN server location changeable to connect other region/location in Genesys Pure Cloud?