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Survey email link expired issue

  • 1.  Survey email link expired issue

    Posted 06-05-2025 19:21

    TestUser1 | 2020-09-09 13:04:09 UTC | #1

    Hi,

    We have build survey email invite to send survey link post interaction.

    In few cases I noticed that as soon as I am getting the email and clicking on the link to take the survey, it shows me "This survey link is invalid or expired" . Then after closing and clicking on survey link again I am getting the full questionnaires.

    Not sure why this is happening for few cases. If anyone could help me here with this issue.

    Regards, Riddhi


    TestUser1 | 2020-09-11 10:41:57 UTC | #2

    Can someone please help me here?


    Jason_Mathison | 2020-09-11 12:57:33 UTC | #3

    Hi TestUser1,

    What you are describing seems like buggy behavior, not a question about one of our APIs. Please open a case with customer care to research this problem.

    --Jason


    system | 2020-10-12 12:57:39 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8779