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Terraform: suppress_in_queue_call_recording

  • 1.  Terraform: suppress_in_queue_call_recording

    Posted 06-05-2025 19:35

    BasilioJrGuevarra | 2024-01-12 06:51:09 UTC | #1

    Hello,

    I'm having problem activating suppressinqueuecallrecording for queues through terraform. Link to the object, https://registry.terraform.io/providers/MyPureCloud/genesyscloud/latest/docs/resources/routing_queue#:~:text=suppress_in_queue_call_recording

    I did add it to my terraform code but, terraform was not able to recognize it. So, what I did is activate it manually through UI and export the queue to terraform but it does not have this property as well. I am missing something for me to use it?

    Terraform version: Terraform v1.6.6 on linux_amd64

    • provider registry.terraform.io/mypurecloud/genesyscloud v1.9.0

    Best, Basilio

    charlie.conneely | 2024-01-12 12:40:50 UTC | #2

    Hi Basilio

    That field was added to the queues resource in v1.24.0 of the genesyscloud provider. I would recommend updating to the current latest version 1.29.0

    -Charlie

    BasilioJrGuevarra | 2024-01-12 13:04:00 UTC | #3

    Hello Charlie,

    Thank you for responding. Do you have a guide, on how to update to the current version?

    Best, Basilio

    charlie.conneely | 2024-01-12 13:17:31 UTC | #4

    Wherever your terraform block is defined, you'll want to change the value of version to "1.29.0"

    terraform {
  required_providers {
    genesyscloud = {
      source  = "mypurecloud/genesyscloud"
      version = "1.9.0" # change this to 1.29.0
    }
  }
}

    Then run the command terraform init -upgrade

    Or if you omit the version field, terraform should look for the latest version after you run the above command.

    system | 2024-02-12 13:16:06 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 24082



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