Daniel_Grosso | 2018-05-10 18:10:50 UTC | #1
Greetings,
We are using PureCloud API to deliver third party emails to agents using the approach below.
https://developer.mypurecloud.ie/api/rest/v2/conversations/third-party-object-routing.html
Is there a way to remove an emai from a queue (through REST API) after it is posted?
Thank u.
Regards, Daniel
tim.smith | 2018-05-10 19:03:04 UTC | #2
You should be able to use PATCH /api/v2/conversations/emails/{conversationId} and set the state to disconnected.
system | 2018-06-10 19:15:35 UTC | #3
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