Workforce Engagement Management

 View Only


Discussion Thread View
Back to discussions
Expand all | Collapse all

Time off - two stage approval

  • 1.  Time off - two stage approval

    Posted 7 days ago
    Edited by Vikki Papesh 6 days ago

    No HRIS integration.  I am researching methods to provide a two stage approval process for time-off requests.  The goal is for supervisors to pre-approve time off requests for their team before the workforce team processes the requests in order to circumvent approvals for requests that exceed an agent's allowance.

    Can these requests be routed to a workflow or accessed by the supervisors in a way they can accept/decline them?


    #TimeOff/HRIS

    ------------------------------
    Vikki Papesh
    Sr. Genesys Cloud Developer II
    Tandem Diabetes Care, Inc.
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources