Hi Robert,
thanks for your helpful reply. I checked the API usage and I think I found the troublemaker.
Best regards
Christoph
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Christoph Domaschke
CRONBANK AG
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Original Message:
Sent: 04-22-2024 20:12
From: Robert Wakefield-Carl
Subject: token.rate.per.minute in Operational Console
Have you looked at the API Usage View? The event should give you the OAUTH with the API calls that are used the most. That should point you in the direction but won't pinpoint the actual issue.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 04-10-2024 03:38
From: Christoph Domaschke
Subject: token.rate.per.minute in Operational Console
Hi Everyone,
I am trying to understand the new Operational Console. I have repeatingly events "LIMIT-0001" with different Entity IDs and Entitiy Name "platform.api#token.rate.per.minute".
I tried to understand this article: Limit Event (genesys.cloud) but I make no progress.
How do I identify the source, that is causing the Limit-Event? In the article they say: "Using the entityId from the eventbridge alert, track down the relevant token." How do I track down that token?
Thanks for your help!
Christopher
#PlatformAdministration
#Reporting/Analytics
#Unsure/Other
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Christoph Domaschke
CRONBANK AG
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