Hi everyone
Today we're really excited to be releasing Topic Miner for Spanish transcripts
You'll now be able to mine for new Topics, or improve existing Topics, using Spanish transcriptions.
When creating a new Topic Miner, simply select es-es or es-us from the available drop down:
This is a great addition to Topic Miner, making the feature available for many more Customers.
For more information on Topic Miner please see the relevant pages in the Resource Center: Topic Miner Overview
Thanks
#Workforce Engagement Management
#SpeechandTextAnalytics------------------------------
Andy Boland
Genesys - Employees
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