What purpose do the Topic Tags serve? I didn't have any luck finding articles in resource center about it. Am I missing a feature/permission that would allow me to pull data by each Tag, which is what I am looking for? 

Thanks,
larissa

Hi Larissa,

The topic tags group topics so that they are easier to manage in the Topic Management View.

Currently it is not possible to pull interaction data using these tags.

What purpose do the Topic Tags serve? I didn't have any luck finding articles in resource center about it. Am I missing a feature/permission that would allow me to pull data by each Tag, which is what I am looking for? 

Thanks,
larissa

Hi Adi.

Thank you for your response. Is this something that is on a roadmap, or should I create an idea in the Lab for this feature?

Thanks,

Larissa

Hi Larissa,

The topic tags group topics so that they are easier to manage in the Topic Management View.

Currently it is not possible to pull interaction data using these tags.

What purpose do the Topic Tags serve? I didn't have any luck finding articles in resource center about it. Am I missing a feature/permission that would allow me to pull data by each Tag, which is what I am looking for? 

Thanks,
larissa