What is the strictness of the topic phrases in Commercial? Are there any phrases that contain the word no?
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Anik Dey
Genesys - Employees
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Original Message:
Sent: 04-19-2024 18:30
From: Shelby Cronk
Subject: Topic triggered by phrase not included in the phrase
@Mark Fagus Can you help me understand why the word "no" triggered a custom topic labeled "Commercial" when none of the phrases in this topic contain that word?
#SpeechandTextAnalytics
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Shelby Cronk
C1
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