Genesys Cloud - Main

We created a flow for a French queue we have. When creating it, we kept the default language on English. Is there a way to update this so we can get French transcripts? Or do we have to create the flow all over from scratch and make sure to select French.

Why not just add French language to the flow an set that as default.  Also, at the top of the flow you can use Set Language to French to be on the extra safe side.  

We created a flow for a French queue we have. When creating it, we kept the default language on English. Is there a way to update this so we can get French transcripts? Or do we have to create the flow all over from scratch and make sure to select French.

Can we change it after creating it as English default? If so, is there an article on how to update it?

For the adding set language, do we already have to have a flow where the systems asks the caller to choose a language? 

Why not just add French language to the flow an set that as default.  Also, at the top of the flow you can use Set Language to French to be on the extra safe side.  

We created a flow for a French queue we have. When creating it, we kept the default language on English. Is there a way to update this so we can get French transcripts? Or do we have to create the flow all over from scratch and make sure to select French.

You can change language in standard flows like Inbound Call and Message, but not in a bot - it takes whatever language is be sent in from the initial flow. 

Can we change it after creating it as English default? If so, is there an article on how to update it?

For the adding set language, do we already have to have a flow where the systems asks the caller to choose a language? 

Why not just add French language to the flow an set that as default.  Also, at the top of the flow you can use Set Language to French to be on the extra safe side.  

We created a flow for a French queue we have. When creating it, we kept the default language on English. Is there a way to update this so we can get French transcripts? Or do we have to create the flow all over from scratch and make sure to select French.

In the supported language section of the flow in architect?

You can change language in standard flows like Inbound Call and Message, but not in a bot - it takes whatever language is be sent in from the initial flow. 

Can we change it after creating it as English default? If so, is there an article on how to update it?

For the adding set language, do we already have to have a flow where the systems asks the caller to choose a language? 

Why not just add French language to the flow an set that as default.  Also, at the top of the flow you can use Set Language to French to be on the extra safe side.  

We created a flow for a French queue we have. When creating it, we kept the default language on English. Is there a way to update this so we can get French transcripts? Or do we have to create the flow all over from scratch and make sure to select French.