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Transcripts/search api rate limiting

  • 1.  Transcripts/search api rate limiting

    Posted 06-05-2025 19:25

    TheRealKevinGlinski | 2024-05-20 00:46:18 UTC | #1

    Did something go out this week which changed the rate limits for the /api/v2/speechandtextanalytics/transcripts/search api? I don’t see any announcements on the dev forum for it and the dev center documentation doesn’t show anything specific for that route.

    I’m seeing rate limiting status codes with a retry-after of almost 60,000 which is seconds or ~42 hours. These limits now make it impossible to find out what transcriptions are available in a high volume contact center.


    tim.smith | 2024-05-20 13:58:28 UTC | #2

    Decreasing a rate limit is specifically mentioned as a breaking change, so if it wasn't announced it should be reported to Care as an issue with the platform.


    system | 2024-06-20 13:58:43 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 26341