Genesys Cloud - Main

Hello all

Could I see in the interaction performance the destination transfer?. I need to list the numbers I'm transfering, but I don't found the transfer destination.

Thanks

Regards

Hello Soraya, 

In the performance tab you can select what metrics you want to see by clicking the "+" sign in the corner. Please see screen shot below.

I would check the filters there to see if any match what you want to see. 

Cheers, 

Hello all

Could I see in the interaction performance the destination transfer?. I need to list the numbers I'm transfering, but I don't found the transfer destination.

Thanks

Regards

Hello Cameron

I don't see the parameter "Transfer destination". I got this parameter in my head, but I can't find it :(

Thanks

Regards

Hello Soraya, 

In the performance tab you can select what metrics you want to see by clicking the "+" sign in the corner. Please see screen shot below.

I would check the filters there to see if any match what you want to see. 

Cheers, 

Hello all

Could I see in the interaction performance the destination transfer?. I need to list the numbers I'm transfering, but I don't found the transfer destination.

Thanks

Regards