epsantos | 2020-06-08 18:35:21 UTC | #1
Hi,
Is there any method in the API, where I can transfer an interaction to a queue or flow?
tim.smith | 2020-06-08 19:00:50 UTC | #2
Yes, refer to the specific endpoints for your media type: https://developer.mypurecloud.com/api/rest/v2/conversations/transfer.html
epsantos | 2020-06-08 19:02:11 UTC | #3
does it work for chat too?
system | 2020-07-09 19:02:16 UTC | #4
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