Genesys Casual

Hello all you Trivia-Heads! 

You climbed the Trivia Tower and tried your best at answering questions about the world's greatest inventions. Who rose to the top with their significant knowledge? Find out below after you read which questions you got correct (or didn't): 

1.

Which of the following innovations was Edison's unique contribution that made the incandescent bulb commercially practical?

A) Using a bamboo filament that could last over 1,000 hours
B) Creating the first carbon filament made from cotton thread
C) Designing the first vacuum tube to hold the filament
D) Discovering the electrical principle of incandescence

Explanation: Edison's team perfected the carbonized bamboo filament and created a reliable vacuum seal. This combination gave the bulb a much longer lifespan, making electric lighting affordable and practical for widespread use.

2.

Which of the following technical innovations most distinguished Gutenberg's printing press from earlier East Asian printing methods?
A) The use of woodblock printing to reproduce entire pages
B) The invention of parchment as a printing medium
C) The development of oil-based ink suitable for metal type
D) The introduction of vertical text alignment for easier printing

Explanation: This breakthrough made high-quality, mass printing feasible in Europe and dramatically increased the spread of books and literacy.

3.

What invention by Eli Whitney transformed cotton production in 1793?
A) Spinning jenny
B) Steam engine
C) Cotton gin
D) Power loom
Explanation: The cotton gin sped fiber separation but tragically expanded slavery's role in U.S. agriculture.

4.

What was the first sentence transmitted through the first practical telephone in 1876?
A) "Can you hear me?"
B) "Mr. Watson, come here - I want to see you."
C) "Hello, hello, hello."
D) "Are you there?"
Explanation: Bell's call to his assistant, Watson, marked the birth of voice communication technology.

5.

Who was the first commercial dial-up internet service provider?
A) Telenet
B) The World
C) UUNET
D) Altavista
Explanation: The World launched in 1989 by the company Software Tool & Die in Brookline, Massachusetts. It was the first service to offer a direct connection to the internet for the public.

6.

What was the first commercially successful personal computer, launched in 1977?
A) IBM PC
B) Apple II
C) Commodore 64
D) Altair 8800
Explanation: Created by Steve Wozniak and Steve Jobs, the Apple II brought computing into homes and schools.

7.

Who discovered the process of vulcanizing rubber?
A) Charles Goodyear
B) Thomas Hancock
C) John Dunlop
D) Henry Ford
Explanation: Goodyear's accidental discovery made rubber durable and temperature-resistant, revolutionizing industry.

8.

The Haber-Bosch process made which chemical compound synthetically available on a large scale?
A) Oxygen
B) Methane
C) Ammonia
D) Carbon dioxide
Explanation: Ammonia production enabled synthetic fertilizers, sustaining global agriculture.

9.

What innovation made mechanical clocks more accurate in the 14th century?
A) Pendulum
B) Escapement mechanism
C) Quartz crystal
D) Water flow regulator
Explanation: The escapement controlled energy release, allowing consistent, measurable timekeeping.

10.

The Genesys Ideas Lab released which voter-approved innovation for Genesys Cloud this year?  
A) Agent Welcome Prompt
B) Policy Based Station – Side Call Recording
C) Genesys Associate Mobile App
D) Disable Ability for Users to Make Direct Calls
Explanation: Policy Based Station was delivered this year with a whopping 1,051 votes!

11.

When was the wheel first used in Mesopotamia, an invention that revolutionized transport?  

A) 750 BCE
B) 1600 BCE
C) 3500 BCE
D) 4100 BCE
Explanation: The wheel's invention transformed human civilization by enabling transport, pottery, and engineering.

12.

The first vaccine ever developed targeted which disease?
A) Smallpox
B) Polio
C) Tuberculosis
D) Measles
Explanation: Edward Jenner's 1796 smallpox vaccine pioneered immunology and disease prevention.

13.

Who invented the transistor, the foundation of modern electronics?
A) Nikola Tesla
B) John Bardeen, William Shockley, and Walter Brattain
C) Alan Turing
D) Claude Shannon
Explanation: The 1947 transistor replaced vacuum tubes, enabling compact, efficient electronic circuits.

14.

Which French inventor created the first method for preserving food in sealed containers?
A) Louis Pasteur
B) Nicolas Appert
C) Auguste Escoffier
D) Denis Papin
Explanation: Appert's glass jar sealing process in 1809 laid the foundation for canning and food storage.

15.

What was one of the earliest recorded uses of gunpowder in China?
A) Fireworks for celebrations
B) Medicine for treating wounds
C) Fertilizer for crops
D) Water purification
Explanation: Chinese inventors first used gunpowder in fireworks and signal flares before realizing its potential for weapons.

16.

What was the first website ever created?
A) www.webhistory.com
B) www.worldwideweb.org
C) info.cern.ch
D) www.firstpage.net
Explanation: Launched in 1991, info.cern.ch explained the concept of the World Wide Web and how to use it.

CONGRATULATIONS TO @Luiz Rosa! You are the winner of this event. I will be sending you a Google Form to fill out with your item of choice from the Prize Wall. 

Are you bummed you didn't win? Don't worry! We have another Trivia Tower event starting next Monday, November 24th and it will run all week. It will be themed around what's new in Genesys. So mark your calendars and give it another go! 

Until next time.

Hello all you Trivia-Heads! 

You climbed the Trivia Tower and tried your best at answering questions about the world's greatest inventions. Who rose to the top with their significant knowledge? Find out below after you read which questions you got correct (or didn't): 

1.

Which of the following innovations was Edison's unique contribution that made the incandescent bulb commercially practical?

A) Using a bamboo filament that could last over 1,000 hours
B) Creating the first carbon filament made from cotton thread
C) Designing the first vacuum tube to hold the filament
D) Discovering the electrical principle of incandescence

Explanation: Edison's team perfected the carbonized bamboo filament and created a reliable vacuum seal. This combination gave the bulb a much longer lifespan, making electric lighting affordable and practical for widespread use.

2.

Which of the following technical innovations most distinguished Gutenberg's printing press from earlier East Asian printing methods?
A) The use of woodblock printing to reproduce entire pages
B) The invention of parchment as a printing medium
C) The development of oil-based ink suitable for metal type
D) The introduction of vertical text alignment for easier printing

Explanation: This breakthrough made high-quality, mass printing feasible in Europe and dramatically increased the spread of books and literacy.

3.

What invention by Eli Whitney transformed cotton production in 1793?
A) Spinning jenny
B) Steam engine
C) Cotton gin
D) Power loom
Explanation: The cotton gin sped fiber separation but tragically expanded slavery's role in U.S. agriculture.

4.

What was the first sentence transmitted through the first practical telephone in 1876?
A) "Can you hear me?"
B) "Mr. Watson, come here - I want to see you."
C) "Hello, hello, hello."
D) "Are you there?"
Explanation: Bell's call to his assistant, Watson, marked the birth of voice communication technology.

5.

Who was the first commercial dial-up internet service provider?
A) Telenet
B) The World
C) UUNET
D) Altavista
Explanation: The World launched in 1989 by the company Software Tool & Die in Brookline, Massachusetts. It was the first service to offer a direct connection to the internet for the public.

6.

What was the first commercially successful personal computer, launched in 1977?
A) IBM PC
B) Apple II
C) Commodore 64
D) Altair 8800
Explanation: Created by Steve Wozniak and Steve Jobs, the Apple II brought computing into homes and schools.

7.

Who discovered the process of vulcanizing rubber?
A) Charles Goodyear
B) Thomas Hancock
C) John Dunlop
D) Henry Ford
Explanation: Goodyear's accidental discovery made rubber durable and temperature-resistant, revolutionizing industry.

8.

The Haber-Bosch process made which chemical compound synthetically available on a large scale?
A) Oxygen
B) Methane
C) Ammonia
D) Carbon dioxide
Explanation: Ammonia production enabled synthetic fertilizers, sustaining global agriculture.

9.

What innovation made mechanical clocks more accurate in the 14th century?
A) Pendulum
B) Escapement mechanism
C) Quartz crystal
D) Water flow regulator
Explanation: The escapement controlled energy release, allowing consistent, measurable timekeeping.

10.

The Genesys Ideas Lab released which voter-approved innovation for Genesys Cloud this year?  
A) Agent Welcome Prompt
B) Policy Based Station – Side Call Recording
C) Genesys Associate Mobile App
D) Disable Ability for Users to Make Direct Calls
Explanation: Policy Based Station was delivered this year with a whopping 1,051 votes!

11.

When was the wheel first used in Mesopotamia, an invention that revolutionized transport?  

A) 750 BCE
B) 1600 BCE
C) 3500 BCE
D) 4100 BCE
Explanation: The wheel's invention transformed human civilization by enabling transport, pottery, and engineering.

12.

The first vaccine ever developed targeted which disease?
A) Smallpox
B) Polio
C) Tuberculosis
D) Measles
Explanation: Edward Jenner's 1796 smallpox vaccine pioneered immunology and disease prevention.

13.

Who invented the transistor, the foundation of modern electronics?
A) Nikola Tesla
B) John Bardeen, William Shockley, and Walter Brattain
C) Alan Turing
D) Claude Shannon
Explanation: The 1947 transistor replaced vacuum tubes, enabling compact, efficient electronic circuits.

14.

Which French inventor created the first method for preserving food in sealed containers?
A) Louis Pasteur
B) Nicolas Appert
C) Auguste Escoffier
D) Denis Papin
Explanation: Appert's glass jar sealing process in 1809 laid the foundation for canning and food storage.

15.

What was one of the earliest recorded uses of gunpowder in China?
A) Fireworks for celebrations
B) Medicine for treating wounds
C) Fertilizer for crops
D) Water purification
Explanation: Chinese inventors first used gunpowder in fireworks and signal flares before realizing its potential for weapons.

16.

What was the first website ever created?
A) www.webhistory.com
B) www.worldwideweb.org
C) info.cern.ch
D) www.firstpage.net
Explanation: Launched in 1991, info.cern.ch explained the concept of the World Wide Web and how to use it.

CONGRATULATIONS TO @Luiz Rosa! You are the winner of this event. I will be sending you a Google Form to fill out with your item of choice from the Prize Wall. 

Are you bummed you didn't win? Don't worry! We have another Trivia Tower event starting next Monday, November 24th and it will run all week. It will be themed around what's new in Genesys. So mark your calendars and give it another go! 

Until next time.