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Unable to send Outbound WhatsApp/Message Template

  • 1.  Unable to send Outbound WhatsApp/Message Template

    Posted 23 days ago

    Hi All, 

    We've been trying to send Outbound WhatsApp message with the Message Template but it's not working. This template has been approved by Meta and we tried different version of message in two different Spanish versions.

    Please see image below
    https://help.mypurecloud.com/articles/add-a-whatsapp-template-message/.



    #DigitalChannels

    ------------------------------
    Rechelle McConnell
    CHRISTIAN BROADCASTING NETWORK
    ------------------------------


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