Hi @Malcolm Green,
I believe your question might be answered by release notes from last december:
Password policy minimum requirements
Genesys updated the Genesys Cloud minimum password policy. The new password requirements include a minimum length of eight characters and at least one number, one special character, one uppercase letter, and one lowercase letter...
Minimum requirements also here: Change your password - Genesys Cloud Resource Center (mypurecloud.com)
Cheers,
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Georgy Rudnev
Genesys - Employees
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Original Message:
Sent: 05-08-2024 05:11
From: Malcolm Green
Subject: Unable to Set Password Policy for '0' Special Characters
Customer having issue setting a password policy with requirement for zero special characters. We've confirmed this on other Orgs.
Has anyone seen this before? why would it be the case?
#Security
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Thanks and regards,
Malcolm Green
Nexon Asia Pacific Pty. Ltd.
malcolm.green@nexon.com.au
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