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Unable to show table on the knowledge article in a digital bot

  • 1.  Unable to show table on the knowledge article in a digital bot

    Posted 06-05-2025 18:38

    Khurshid_Ali | 2024-04-25 07:34:06 UTC | #1

    Unable to get table on the chat for Knowledge article in a digital bot on the message flow.


    Angelo_Cicchitto | 2024-04-25 07:47:04 UTC | #2

    Tables are not supported in Messenger (Bots or Knowledge), see last table here > https://help.mypurecloud.com/articles/channel-bot-and-touchpoint-capabilities-feature-comparison/


    Khurshid_Ali | 2024-04-25 12:11:42 UTC | #3

    Thanks Angelo, I see it supports richtext formatting, I am not able to create table with markdown lang in the communicate node:

    Command

    Description

    Command

    Description

    Interaction Type

    Interaction Type

    Interaction Type

    Interaction Type


    system | 2024-05-25 12:12:21 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25916