Hi Bruce, thank you for your feedback. For the second comment, we are investigating a few different approaches that would make finding the users/permissions quicker. I will keep this thread posted on what we come to.
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Genesys - Employees-Chris Fischer
Sr. Product Manager, User Experience
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Original Message:
Sent: 01-31-2023 11:02
From: Bruce Lambert
Subject: Unused Roles & Permissions Beta
Chris,
This is a very handy feature.
A couple of additional enhancements would help:
- Once selecting a role and filtering to Assigned Permissions, the ability to download the assigned permissions to a csv file to include the Unused column.
- For individual roles, once selecting the Change Membership view, add an Unused column to the already existing Name, Divisions and Group columns. An admin could then quickly identify users who are not using that particular role. Pulling up individual users one at a time is time consuming.
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Bruce Lambert
Bright Horizons Family Solutions LLC
Original Message:
Sent: 01-30-2023 13:19
From: Chris Fischer
Subject: Unused Roles & Permissions Beta
Hello All,
We are still gathering feedback and accepting applicants for the Unused Roles and Permissions Beta.
This feature allows an administrator to identify both the unused roles that are assigned to users as well as the unused permissions on the roles. More details can be found at Identify unused roles and permissions - Genesys Cloud Resource Center (mypurecloud.com)
If you are interested, sign-up by filling out the form below.
https://forms.office.com/Pages/ResponsePage.aspx?id=nOZceM-Qx02ogurzEtHRXfvwcXqQ1EhCp_mHPN7NbDdUOVdNVVdDUkxUR0dMSlM4Q003R1UxSzFINC4u
#BetaUpdate
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Genesys - Employees-Chris Fischer
Sr. Product Manager, User Experience
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