Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Unusual log capture logs - Deprecated script

    Posted 05-09-2023 21:47
    No replies, thread closed.

    Hello all, 

    We have had a few users complain about performance issues in PureCloud, 

    We have raised this with our network team to look into, but what i found odd, when i enabled log capture we found the following, 

    does anyone have ideas? 


    #SystemAdministration


  • 2.  RE: Unusual log capture logs - Deprecated script

    Posted 05-09-2023 22:10
    No replies, thread closed.

    Looks like some Genesys HTML code got pushed out to cloudfront and the browser does not like it.  Give it some time to get fixed and if you still get it in the morning, then open a ticket.  



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------