Hello! Good to hear about the upcoming release. I have two questions: is there a list of digital oriented metrics that will become available with this release and is it considered to extend the limit of number of export subscriptions since this is going to be a new view?
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Ekaterina Kononova
Product Specialist | Data, Analytics & Quality Management
Sweden
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Original Message:
Sent: 06-27-2024 14:26
From: Greg Cole
Subject: Upcoming Addition of Digital Focused Views to Performance Workspace
Hello Genesys Community,
We are happy to announce the addition of four new performance views that were designed with the digital contact center supervisor in mind. For more details, please see the announcement in our resource center. We expect a Q3 2024 delivery.
Introducing new digital-focused views in Genesys Cloud - Genesys Cloud Resource Center
Thank you!
Greg
#Reporting/Analytics
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Greg Cole
Genesys - Employees
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