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Upcoming Addition of Digital Focused Views to Performance Workspace

  • 1.  Upcoming Addition of Digital Focused Views to Performance Workspace

    GENESYS
    Posted 2 days ago

    Hello Genesys Community,

    We are happy to announce the addition of four new performance views that were designed with the digital contact center supervisor in mind.  For more details, please see the announcement in our resource center.  We expect a Q3 2024 delivery.

    Introducing new digital-focused views in Genesys Cloud - Genesys Cloud Resource Center

    Thank you!

    Greg


    #Reporting/Analytics

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    Greg Cole
    Genesys - Employees
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