Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release. 

I attempted to register, but got the "You don't have permission to view or respond to this form" message again.

Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release. 

Same here.  Ask me to login with SSO and gives me permission error

------------------------------
Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 05-10-2023 13:19
From: Ryan Cheesman
Subject: Upcoming Beta - Operational Console

I attempted to register, but got the "You don't have permission to view or respond to this form" message again.

------------------------------
Ryan Cheesman
Senior Manager, IT Integration Services
Tandem Diabetes Care Inc. | positively different

Original Message:
Sent: 05-10-2023 13:02
From: Chris Fischer
Subject: Upcoming Beta - Operational Console

Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release. 

#BetaAnnouncement

------------------------------
Genesys - Employees-Chris Fischer
Sr. Product Manager, User Experience
------------------------------

Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release. 

Hi Chris, we are so enthusiastic with this new feature.

Do you have a tentative date to start the Beta?

Thanks in advance

Best Regards

Carlos

Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release. 

Hi Carlos, the Beta is live and available via registration at: https://forms.office.com/r/abSDH7Cd8C

Hi Chris, we are so enthusiastic with this new feature.

Do you have a tentative date to start the Beta?

Thanks in advance

Best Regards

Carlos

Hello Everyone, 

Looking for more visibility into your environment and ways to investigate and resolve issues? 

The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts. 

There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them. 

* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)). 

Included in this Beta Release: 

   * Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute,  Client.credentials.token.rate.per.minute

   * Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection

   * Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error. 


Apply now to register and be added to the Beta list for release.