We're currently on track for the week of June 17, 2024. Looking into the soundsLike question!
Original Message:
Sent: 05-22-2024 23:55
From: Vaun McCarthy
Subject: Upcoming New Feature - Dictionary Management in UI
Yes I don't see this on the release notes for this week. What's our new ETA please Leor? Looking forward to this one, but even more looking forward to the later recording example support. We have similar use cases as what Robert's mentioned in the medical/healthcare industry.
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Vaun McCarthy
Original Message:
Sent: 05-20-2024 15:55
From: Francisco Alvarez
Subject: Upcoming New Feature - Dictionary Management in UI
Hi Leor,
This is amazing!!
The launch of this functionality is still May 20, if not, when will the launch of this one be?
Thanks,
Francisco Alvarez
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Francisco Alvarez
Genesys - Employees
Original Message:
Sent: 04-19-2024 10:30
From: Leor Grebler
Subject: Upcoming New Feature - Dictionary Management in UI
We're very excited to announce that starting the week of May 20, 2024, we'll be rolling out Dictionary Management in the UI.
Back in October, we released this capability through the API here:
Voice transcription - What is dictionary management ? - Genesys Cloud Resource Center
This feature will now be much more accessible to Genesys Cloud users with the appropriate permissions. It will be possible to add Terms, Example Phrases, and Sound Like words through the UI to improve the accuracy of transcription, especially for business or product specific terminology.
Keep an eye out for more announcements as we get closer to release!
#Roadmap/NewFeatures
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Leor Grebler, Principal Product Manager - Voice Transcription
leor.grebler@genesys.com
Genesys - Employees
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