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  • 1.  Update email subject

    Posted 06-05-2025 18:20

    Julio29 | 2021-10-01 05:59:56 UTC | #1

    Good day. I have a query, is it possible to update the subject of an incoming email in Architect ?, or some API using data action ?. I appreciate the support. Greetings.


    Jerome.Saint-Marc | 2021-10-01 07:17:47 UTC | #2

    Hello,

    No, it is unfortunately not possible to update the subject of an incoming email (neither through Architect nor through Platform API and Data Actions).

    I can request a new feature and share your use case at https://genesyscloud.ideas.aha.io/ and allow others to vote it up.

    Regards,


    system | 2021-11-01 07:18:07 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12218