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  • 1.  Update Participant Data for Conversation : unknown error

    Posted 21 days ago

    Hello,

    A few of our agents are seeing this notification in the web browser. I can't replicate it on my end. What could be causing this error?

    Thank you!


    #Omni-ChannelDesktop/UserInterface
    #Unsure/Other

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    Dianne
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  • 2.  RE: Update Participant Data for Conversation : unknown error

    Posted 21 days ago

    Hi Dianne

    I suspect this is a data action being called via their agent script.  Have you recently made changes to their scripts to include either a custom action that calls data action, or some event in the script that calls a data action?  



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    Vaun McCarthy
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    Original Message


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