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Update 'Site' for WebRTC Softphone - APIs

  • 1.  Update 'Site' for WebRTC Softphone - APIs

    Posted 06-05-2025 18:24

    ItsMedeveloper | 2023-01-16 07:45:29 UTC | #1

    Hello,

    Am trying to update Site field for WebRTC Softphone using API end point /api/v2/telephony/providers/edges/phones/{phoneId}

    1. It is asking to input all parameters (even those marked as 'optional' in API documentation) for eg, lineBaseSettings, Phone status etc.., this is eventually increasing number of API call for every phone that gets updated. - Is there is a simple template where I can update phone using just phone ID or phone name ?
    2. After passing all parameters, its throwing error ' a WebRTC phone user already exists' and only if we delete existing webRTC linked to user and pass webRTC user info via request body its not allowing update phone. - Is there a workaround to be able to update phone without deleting webRTC user

    system | 2023-02-16 07:46:19 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18001