Komali_Sidagam | 2021-01-19 19:25:40 UTC | #1
Hi,
I'm new to API s, Could someone help me with Getting the user details and changing the Division and Roles of a particular user using python script.
I am able to connect to Genesys through API and need little input further to get user details and change the Divisions.
Thanks in Advance.
anon70697523 | 2021-01-19 21:21:32 UTC | #2
Hello Komali,
You can use these user apis linking below for the use-case.
Getting user information: https://developer.mypurecloud.com/api/rest/v2/users/#get-api-v2-users--userId- Assigning role to a user: https://developer.mypurecloud.com/api/rest/v2/users/#put-api-v2-users--userId--roles Adding divisions to roles: https://developer.mypurecloud.com/api/rest/v2/users/#post-api-v2-authorization-subjects--subjectId--divisions--divisionId--roles--roleId-
I hope this is helpful to you.
Thanks and Regards, Mrunal
Komali_Sidagam | 2021-01-20 17:08:23 UTC | #3
Hi Mrunal,
Thank you for the links, those are helpful.
Komali_Sidagam | 2021-01-25 11:36:28 UTC | #4
Hi Murnal,
Is there any way for updating User divisions using user_id directly.
Komali_Sidagam | 2021-01-26 09:29:02 UTC | #5
For updating users division, i am passing as below, it is throwing error. body = [PureCloudPlatformClientV2.list[str]()] # list[str] | Object Id List
body = [PureCloudPlatformClientV2.list['bd1583a0-4ded-4415-837a-7346376784ec']()]
AttributeError: module 'PureCloudPlatformClientV2' has no attribute 'list'
If im passing without list, it is throwing syntax error. Could someone please help. I tried all possible ways, its not working.
system | 2021-02-26 09:29:07 UTC | #6
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