Try this expression: FindWorktypeStatus("Closed")
------------------------------
Maxim Tsvetov
Principal PS Consultant
Genesys
------------------------------
Original Message:
Sent: 12-17-2024 14:15
From: Clayton Curtis
Subject: Updating workitem status from workitem flow
that did not work. according to the documentation the optional status should appear...but it does not. see screenshot
------------------------------
Clayton Curtis
Tech manager
Original Message:
Sent: 12-17-2024 12:23
From: Robert Wakefield-Carl
Subject: Updating workitem status from workitem flow
Usually putting "value" in the Expression field sends whatever is in quotes.
------------------------------
Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 12-17-2024 11:29
From: Clayton Curtis
Subject: Updating workitem status from workitem flow
I have update data block, selected Workitem.workitem.status, however it does not give the literal options to set. only expression, so not able to set to my new status.
#ArchitectureandDesign
------------------------------
Clayton Curtis
Tech manager
------------------------------