I have the following task: there are 10 CRM links (crm1, crm2, crm3, …). For each new interaction, the agent must receive a new URL. For example, if URL crm4 was opened, then the next interaction should open crm5. After the 10th URL, it should cycle back to crm1. This needs to work on a per-agent basis (each agent must have their own counter). Ultimately, the goal is to ensure that when an agent has multiple interactions, the links they receive do not overlap.
Are there any thoughts on whether this can be implemented and how?
#ArchitectandDesign------------------------------
Oleg Nisengoltsev
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