Fabian_Quiroga | 2024-02-28 23:20:54 UTC | #1
Hi,
i am using the api POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media, but when i upload the files i don't change the "status": "uploading", i am sending this request to create the service { "name": "4a30f651-ba-genesys-logo-color.png", "url": "https://www.genesys.com/media/4a30f651-ba-genesys-logo-color.png", "mediaType": "image/png", "contentLengthBytes": "1132" }
*This is the docuemtation that I am using https://developer.genesys.cloud/commdigital/digital/openmessaging/outboundMessages *I don't know what the error is and why it doesn't change the status.
Greg_Boston | 2024-02-29 14:13:42 UTC | #2
Please use this page https://developer.genesys.cloud/commdigital/digital/messagemedia/ for more detailed info on those requests. I believe you should be able to do a GET on that media to see what is "wrong" with the media there. Given some time, the status should change to valid or error.
system | 2024-03-30 14:13:45 UTC | #3
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