Genesys Cloud - Main

I am following the document "How to use the User Defined (OAuth) credential type" to create a data action, which is trying to send a request to serviceNow with oAuth. I referred the serviceNow doc here. I tested the serviceNow api with postman, which works fine. But whatever I have tried in Genesys Cloud Integration Data Action, I keep getting the following errors

{  "message": "There was an issue validating the credentials.",  "code": "invalid.credentials",  "status": 400,  "entityName": "basicAuth",  "messageParams": {},  "contextId": "4c8f8374-90a2-453f-8b43-343c150da2c5",  "details": [    {      "errorCode": "ACTION.AUTHENTICATION"    }  ],  "errors": [    {      "message": "Failed validation with credentialType: basicAuth due to error: 'REST call for action execute failed. Message: Request to backend service failed. To see error details, use test mode to execute the action, or execute request in Postman or other REST tools. [4c8f8374-90a2-453f-8b43-343c150da2c5]'",      "code": "INVALID_CREDENTIALS",      "status": 401,      "messageParams": {},      "details": [],      "errors": []    }  ]}

Does anyone have any ideas? Thanks!

So, first you need to download the ServiceNow Data Actions integration: Genesys AppFoundry - ServiceNow - Custom Data Actions (mypurecloud.com)

Then in the Integration, enter your Oauth credentials and then use the pre-built data actions to vary what you are trying to pull from ServiceNow.

I am following the document "How to use the User Defined (OAuth) credential type" to create a data action, which is trying to send a request to serviceNow with oAuth. I referred the serviceNow doc here. I tested the serviceNow api with postman, which works fine. But whatever I have tried in Genesys Cloud Integration Data Action, I keep getting the following errors

{  "message": "There was an issue validating the credentials.",  "code": "invalid.credentials",  "status": 400,  "entityName": "basicAuth",  "messageParams": {},  "contextId": "4c8f8374-90a2-453f-8b43-343c150da2c5",  "details": [    {      "errorCode": "ACTION.AUTHENTICATION"    }  ],  "errors": [    {      "message": "Failed validation with credentialType: basicAuth due to error: 'REST call for action execute failed. Message: Request to backend service failed. To see error details, use test mode to execute the action, or execute request in Postman or other REST tools. [4c8f8374-90a2-453f-8b43-343c150da2c5]'",      "code": "INVALID_CREDENTIALS",      "status": 401,      "messageParams": {},      "details": [],      "errors": []    }  ]}

Does anyone have any ideas? Thanks!