Abhijeet | 2020-06-30 07:29:38 UTC | #1
Hi Team,
I am reading platform api end point " /api/v2/analytics/users/details/query" . One of the status is starting in one day and ending other day. So I wanted such records to be split into two separate response rows.
For example: Status: "Interacting" starttime is "2020-06-23 23:59:48.490" and end time is "2020-06-24 00:22:50.273" Then the api should return two records like below,
- starttime is "2020-06-23 23:59:48.490" and end time is ""2020-06-24 00:00:00""
- starttime is "time is ""2020-06-24 00:00:00" and end time is "2020-06-23 23:59:48.490"
What parameters should i pass to get such result.
Thanks,
Abhijeet Hivarkar
Jerome.Saint-Marc | 2020-06-30 08:35:21 UTC | #2
Hello,
This is not possible. There are no parameters in the Users Details Query which allow to request PureCloud to send back the results in separate rows if they span over 2 different days.
You would have to manage this in your code - I mean the one making the request to the Platform API endpoint. If the endTime is on a different day than startTime, then "split" the values in your code for your application processing.
Regards,
system | 2020-07-31 08:35:23 UTC | #3
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