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  • 1.  Users limit in Genesys Cloud

    Posted 3 days ago

    Hello

    Is there a limit to the number of users (persons) that can be created in Genesys Cloud?

    Thanks

    Alan H.


    #PlatformAdministration

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    Alan Hurtado
    BANCO BBVA PERU
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  • 2.  RE: Users limit in Genesys Cloud

    Posted 3 days ago

    I know of orgs with 9k, 15k, and 40k.  Enough for you?



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Users limit in Genesys Cloud

    Posted 3 days ago

    Where you'll more likely hit limits is in areas such as group/queue membership, management units.



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    Vaun McCarthy
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  • 4.  RE: Users limit in Genesys Cloud

    Posted 3 days ago

    I can think of skills, wrap-up codes, outcomes, milestones, groups, roles, divisions, etc.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



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