Genesys Cloud - Beta HQ

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  • 1.  Using in Beta in Dev/Test vs Live Production environment

    Posted 01-24-2024 10:44

    Hello All -

    We have recently purchased the AI Bundle for our Dev/Test (Sandbox) environment and are really excited about voice summarization.

    Can we sign up for Beta in our Dev/Test environment? And test out our calls there?


    #NowRecruiting
    #Unsure/Other

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    Melissa Callender
    Senior Operations Specialist
    Ontario Teachers' Pension Plan
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  • 2.  RE: Using in Beta in Dev/Test vs Live Production environment

    GENESYS
    Posted 01-26-2024 13:21

    You sure can - your dev org mostly has no limitations, just a low license count. Beta signups are encouraged to be in a dev org so that you do not break stuff in production.



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    Brad Murlin
    Zillow, Inc.
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    Original Message


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