Gerardo_Rodriguez | 2022-09-01 11:21:43 UTC | #1
Hi!, Hope someone helps on this: I'm trying to retrieve the WrapUpCode ID for an specifc WrapUp Codename. Using API " # /api/v2/routing/queues/{queueId}/wrapupcodes" , I'm able to get access to every WrapUpcodenames and IDs. My data action is intended findout a specific codename using his ID (input parameter) ... but using it in translation map for response doesn't work as expected, as data action is returning blank result. Please find (configuration response) code below:
{ "translationMap": { "tag": "$.entities[?(@.name == '${input.WrapUpCodeName}')].id" }, "translationMapDefaults": {}, "successTemplate": "{\"WrapUpCodeId\":\"${tag}\"}" }
Thanks
Gerardo_Rodriguez | 2022-09-19 16:37:45 UTC | #2
I answer myself... it is not possible to use contract parameters in the translation map.There is already an idea about it: https://genesyscloud.ideas.aha.io/ideas/OTB-I-224
system | 2022-10-02 11:49:22 UTC | #3
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