Jonathan_Jones | 2018-04-12 22:50:47 UTC | #1
Hi Everyone, So I'm trying to reduce a switch in my Inbound Call Flow from 25 to 4 cases. So I was toying with using and OR expression in the Cases. What I would like to do is this Case 1 Flow.DNIS == "+12345678901" or "+23456789010" or "+34567890123" So if it sees any of those options in the Flow.DNIS then Case 1 would be True. And then do a similar expression set for Case 2/3/4. Any thoughts, recommendation? I've tried reading thru the forum and the expression help, but I'm at a loss. Thanks in advance.
MelissaBailey | 2018-04-12 23:50:11 UTC | #2
Hi Jonathan,
That expression would work with a slight change
Flow.DNIS == "+12345678901" or Flow.DNIS == "+23456789010" or Flow.DNIS=="+34567890123"
system | 2018-05-13 23:57:08 UTC | #3
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