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  • 1.  Using variable in function MakeDuration

    Posted 03-28-2024 23:40
    No replies, thread closed.

    Hi Everyone,

    I would like to check is it possible to use variable in function MakeDuration? The value of the variable will be retrieved from Data Table.

    MakeDuration(0,0,<variable>,0,0)

    Thanks & Regards,

    Albert


    #Routing(ACD/IVR)

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    Albert Lee
    NexWave Telecoms Pte Ltd
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  • 2.  RE: Using variable in function MakeDuration
    Best Answer

    Posted 03-29-2024 10:08
    No replies, thread closed.

    Hi Alberto, yeah, is possible. In your example <variable> you will use the "interger minute" field.

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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  • 3.  RE: Using variable in function MakeDuration

    Posted 03-31-2024 22:12
    No replies, thread closed.

    Thanks Breno!



    ------------------------------
    Albert Lee
    NexWave Telecoms Pte Ltd
    ------------------------------