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Utterances save to interaction

  • 1.  Utterances save to interaction

    Posted 06-05-2025 19:14

    Nicholas_Armaline | 2023-02-23 14:29:04 UTC | #1

    I am looking for a way in our bot flow to save what the bot heard the caller say during an "ask for intent" to the interaction


    jacobshaw | 2023-02-27 14:26:31 UTC | #2

    Hi @Nicholas_Armaline You could try updating the attributes for the caller with a data action that calls the PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes resource and add the utterance as a custrom attribute.


    system | 2023-03-30 14:26:35 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18554