SPMCSteve | 2019-02-12 22:02:01 UTC | #1
I have a problem that I cannot for the life of me figure out;
I have a script that I am trying to embed:
Hello {{Outbound.FIRST_NAME}}
In a text area. FIRSTNAME is the column header on the outbound list. The list hasn't been changed. When the script runs it displays {{dialer.FIRSTNAME}} instead of pulling from the record.
Does anyone have any idea why this is happening. I have two scripts that are very similar that work fine, and two that do not. All are built the same way.
Thanks in advance
SPMCSteve | 2019-02-13 03:03:12 UTC | #2
This may have been related to a user permission setting...
Confirmed: User was lacking outbound agent permissions.
system | 2019-03-16 01:02:15 UTC | #3
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