Genesys Engage on-premises

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  • 1.  Vernit Integration with Genesys Cloud using SIPREC

    Posted 12-22-2022 12:10
    we are doing On-premise BYOC, Audio code, Edge Server and Verint Logger integration using SIPREC, has anyone done this type of integration.
    If yes , kindly share what all configuration needs to be done for Call ID co-relation and CTI events as we are facing this issue in our on-going Integration
    #Integrations

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    Hanumanthaiah Thimmaiah
    Black Box Limited
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  • 2.  RE: Vernit Integration with Genesys Cloud using SIPREC

    Posted 12-27-2022 04:27
    I think you need to post your query into the proper community Genesys Cloud CX

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    Mostafa Awad
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