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  • 1.  View Calibrations Assigned By Separate User

    Posted 07-10-2025 14:04

    Hello,

    I have noticed that I cannot view calibrations that have been assigned by a different user when I go to the "Calibration Evaluations" view in Admin. Is there a permission that will allow a user to see all assigned calibrations, not just their own?

     - Daniel


    #QualityManagement

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    Daniel Robinson
    Contact Center Systems Coordinator
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  • 2.  RE: View Calibrations Assigned By Separate User

    Posted 07-14-2025 10:39

    Hi Daniel, the viewing pane in Calibration evaluations will display what is assigned to that user but it does not provide a view where I can see all calibrations that were not assigned to me. 

    You can always submit an idea for that here: https://genesyscloud.ideas.aha.io/portal_session/new



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    Mark Fagus
    Senior Global WEM Business Specialist
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  • 3.  RE: View Calibrations Assigned By Separate User

    Posted 07-14-2025 10:48
    Edited by Daniel Robinson 07-14-2025 10:49

    Thank you for the response, Mark. I found a post in that link that is similar to my request. I've voted for it and will keep an eye out for updates to the post and hopefully the application soon. 

    https://genesyscloud.ideas.aha.io/ideas/WEQUAL-I-207



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    Daniel Robinson
    Contact Center Systems Coordinator
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