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  • 1.  Voice Barge In - Error

    NEW MEMBER
    Posted 04-26-2024 05:58

    Hi,

    Got the Barge In feature enabled on the org.

    For some of the users, getting the error attached

    Error Message
    Also observed an error if a User tried to Barge In to a call which was Barged In by another user earlier.

    #Unsure/Other

    ------------------------------
    Arpit Arora
    BT India
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