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  • 1.  Voice Barge In - Error

    NEW MEMBER
    Posted 10 days ago

    Hi,

    Got the Barge In feature enabled on the org.

    For some of the users, getting the error attached

    Error Message
    Also observed an error if a User tried to Barge In to a call which was Barged In by another user earlier.

    #Unsure/Other

    ------------------------------
    Arpit Arora
    BT India
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