hannchiad | 2024-09-09 08:06:50 UTC | #1
Hi All, We are looking for the capability for the Voice bot to perform automation tasks and send emails to customers containing the information they have requested.
A rough example use case:
Bot: What can I do for you? Customer: I am looking for the procedure to submit a claim Bot: Do you want us to send you the submit claim article to you via email? Customer: Yes Bot: <<//Automation//>> bot send the submit claim article to the customer via email.
Thanks all, Hann
Basutkar_Avinash | 2024-09-21 14:37:41 UTC | #2
Hi Hann,
You should be able to do that with Data Actions.
hannchiad | 2024-09-22 18:15:16 UTC | #3
Thanks @Basutkar_Avinash. Just wondering if you have any samples that can be shared? I would greatly appreciate your help. Thanks again in advance!
system | 2024-10-23 18:16:11 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 28957