hannchiad | 2024-04-26 07:39:00 UTC | #1
In voice bot, I noticed that when caller interrupted the bot in the middle of Asking the Intense/Question, the bot basically cannot recognize what the caller said.
Is it a normal behavior for the bot? as in the bot can only start capturing what the caller said after the bot finished it's sentences.
Is it some thing can be configured/tuned in bot flow?
Zino_Onokpise | 2024-04-26 20:23:22 UTC | #2
Hi hannchiad,
Please open a ticket with Care Support Portal reporting this issue
system | 2024-05-27 20:23:24 UTC | #3
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