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  • 1.  Voice Campaign

    Posted 01-17-2024 11:35
    No replies, thread closed.

    Are we able to do a voice campaign for different countries? We are located in the US, but may want to do a voice campaign for other countries like Europe or Brazil. Second part to that, are we able to do a  campaign mixed with different countries? Ex. so the list we upload will have US, France, and Mexico numbers


    #Outbound
    #Unsure/Other

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    Tommy Oudavanh
    ISN Software Corporation
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  • 2.  RE: Voice Campaign
    Best Answer

    Posted 02-17-2024 23:53
    No replies, thread closed.

    Yes, totally possible, especially with the fact that you can change the outbound caller ID based on a column in your contact list.  With the new Contact List Builder, you could have a single list split out to sub-lists that feed different campaigns as well.   



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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