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  • 1.  Voicemail Reporting through API

    Posted 15 days ago

    Happy Sunday everyone!

    To start with I know we have a voicemail API with bunch of APIs associated with it. 

    I have been playing around with available API functions, is there a way to replicate the below.

    Mailbox Name Total Unplayed Total Oldest Unplayed Last Played

    I know "

    GET
    /api/v2/voicemail/me/mailbox"
    Outputs:
    { "usageSizeBytes": 0, "totalCount": 0, "unreadCount": 0, "deletedCount": 2 }
    gets you information on the current mailbox but I would like to get information for all the mailboxes in the system.
    is there a way to get this consolidated within API or any other third party tool. 
    fyi, we do use A3S but i was not able to find tables and columns with these columnNames.

    #Reporting/Analytics
    #Telephony

    ------------------------------
    Sagar Tawde
    MetLife Services and Solutions, LLC
    ------------------------------


  • 2.  RE: Voicemail Reporting through API

    Posted 15 days ago

    Hi Sagar, you can try also asking this on the developer forum and hopefully someone in either place will give a more useful answer.  But as far as I recall the voicemail APs are all user-context specific meaning there is very little to nothing you can query or do on another user's voicemail.



    ------------------------------
    Vaun McCarthy
    ------------------------------

    Original Message


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