๐ New Webinar Recordings Alert! Dive Into AI Studio + AI Guides in Genesys Cloud
Beyond is excited to announce TWO powerful webinar recordings now available for viewing, and they're a perfect pair! Whether you're just getting started or ready to level up your understanding of Agentic AI and the newly released Guides in AI Studio, these sessions are for you.
๐ก Start with the foundation:
๐ Building Agentic Virtual Agents with AI Studio and AI Guides
Explore how to design intelligent, agentic virtual agents using AI Studio and AI Guides. Perfect for those who want to understand the big picture of Genesys Cloud AI capabilities, you will:
- Understand the concept of Agentic AI and how it differs from traditional bots.
- Learn how to use AI Studio and AI Guides to create conversational virtual agents using natural language.
- Explore adding business-specific guardrails and instructions for safe, on-brand automation.
- See how to integrate AI Guides with Architect using reusable tasks and data actions.
๐ Then go deeper:
๐ A Deep Dive into AI Guides in Genesys Cloud
This follow-up session takes you further into AI Guides with practical use cases, tips, and design strategies to maximize your virtual agent experiences. Follow along with Beyond instructors as you:
- Understand the role of AI Guides
- Discover how business and IT teams can collaborate more effectively
- Learn how to evolve virtual agents without developer support
- See a live demo of creating a AI Guide
- Learn best practices for designing and managing AI-driven customer interactions
These recordings are available exclusively to Beyond learning subscribers, so log in and start learning today! No paid subscription? No problem! Sign up for our complimentary Core subscription.
๐ Explore more learning at Beyond
๐ฉ Questions? Reach out to us at beyond@genesys.com
#GenesysCloud
#Training
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Lindsay Scarpaci
Product Manager, Genesys Beyond
Genesys - Employees
lindsay.scarpaci@genesys.com
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