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WDE Customization RTP media

  • 1.  WDE Customization RTP media

    Posted 05-22-2023 11:49

    Hi, we are researching ways to integrate biometric system so we need access to rtp media of a call being handled in WDE; we are focusing to develope a WDE extension to get sip-sdk interface embeded in WDE expecting will be possible to access RTP media through this object. How to get sip-sdk interface from WDE extension? And, it will be possible to split RTP media into caller/agent RTP (so we will need only caller for biometric purposes)?
    Any help will be appreciated.

    thanks in advance


    #GenesysEngagePremDev
    #Integrations
    #SIP/VolP

    ------------------------------
    Alberto Molinero
    PlusNet Solutions, S.L.
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