tataraon | 2018-08-27 21:29:52 UTC | #1
Hi,
I am trying to implement the Genesys Purecloud web chat functionality into my application.
Please share the piece of code where the user can enter the user info (like the first name. last name, email ...)and then redirect to web chat once they submit the user info.
anon39326996 | 2018-08-28 12:27:45 UTC | #2
This is documented here: https://developer.mypurecloud.com/api/webchat/
chatButton.onclick = function () { var firstName = document.getElementById('first-name').value; var lastName = document.getElementById('last-name').value; var agentEmail = document.getElementById('agent-email').value;
We don't current provide out of the box forms for users to fill out. That's something you would have to create yourself.
system | 2018-09-28 13:18:33 UTC | #4
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